Information sharing and confidentiality

We routinely collect data to help keep track of your progress and to evaluate the service we are providing. You will also be asked to complete a questionnaire each time you attend for an appointment. These give us an idea of the symptoms you are experiencing, help us consider appropriate therapy options and can also be used to measure progress if you have therapy with us.

These questionnaires can be filled in on-line (via email) or on paper. We also routinely ask people for feedback on our service, as this helps us to keep improving what we do.

Information about your care is kept on secure NHS computer systems (e.g. IAPTUS).

The information we keep is used as part of your treatment and also to see how we can improve our services. Any information included in reports about improving the service is anonymised so no details that could identify you are included. If you would like to see the information we have about you, please discuss this with the therapist you are working with.

Camden & Islington NHS Foundation Trust have a partnership arrangement with the following organisations: Nafsiyat, Camden Bereavement Service, Women and Health, IESO digital health, Age UK Camden and Growing Together: Support for Parents and Young Children. We share information between us to ensure the best treatment and care for you. If you don’t want your information shared with the above organisations please let us know.

In addition, all services like ours send reports each month to the NHS Digital. These reports contain some information about the people we are seeing. This is so we can compare how we are doing to other services and help the NHS in planning services across the country. In our service we also share anonymised data with University College London (UCL), as they help us carry out service evaluations and audits to improve our services. No information that could reveal your identity is used in these national reports or those produced with UCL.  However, if you do not want your information included, please tell your therapist. This will not affect your treatment in any way.

We have a legal duty to keep your information confidential. When we receive a referral from yourself or your GP or another health professional, we will check to see if we are the most suitable service for you. This may involve looking at previous Trust or GP records.

We routinely share information with your GP  (sometimes on your GP medical record) and other healthcare providers to give you the best possible care. We do not give other organisations (e.g. housing) information about you without your consent. However, if there are circumstances where you or someone else might be at risk of significant harm, we may be legally obliged to share information about you. If you have concerns about information sharing please discuss them with us.